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The Secrets of Superior Service™

November 12, 2014 @ 8:00 am - 5:00 pm

€455

RonKPacked with real stories and powerful examples, The Secret of Superior Services™ will inspire, educate and motivate you to focus your team towards progress, performance and profit, through proven and easy-to-apply customer service techniques and mindset. The workshop brings clarity, in an entertaining and upbeat manner, giving you the action steps you need for immediate service improvement.

The clients that love you will buy more, and more often
Your profits will improve with repeat business. Learn how to give your customers the service they want and the recognition they deserve.

Make your customers’ referrals your main sales force
The most credible and powerful advertising is the testimonial of a delighted customer. When customers talk, people listen.

The culture of superior services in 8 principles
Every principle has a story behind. Learn them from Ron and apply them with your colleagues and your teams.

Who’s this event for?
– Top and Middle Managers
– Decision Makers
– Entrepreneurs
– Consultants
– Business Professionals
– Coaches
– Sales Directors
– Customer Service Directors
– People working in Sales or Customer Service
– Organizational development Specialists
– The ones that are interested in the quality of the services we give and receive

Register now and learn the secrets of superior service, straight from the man that changed Singapore. Find out directly from Ron Kaufman practical examples of companies that made their clients their main sales force.

Learn more…

Details

Date:
November 12, 2014
Time:
8:00 am - 5:00 pm
Cost:
€455
Event Categories:
,
Website:
http://ronkaufman.ro/en/

Organizer

Barry Urquhart
Phone:
006 1089 257 1777
Email:
Urquhart[at]marketingfocus.net.au
Website:
www.marketingfocus.net.au 

Venue

JW Marriott Bucharest Grand Hotel
Calea 13 Septembrie 90, Bucuresti, 050726 Romania + Google Map
Phone:
+40-21-4030000
Website:
http://www.marriott.com/hotels/travel/buhro-jw-marriott-bucharest-grand-hotel/