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The Challenge of Change
October 28, 2014 @ 7:00 am - 9:00 am$55
Responses from customers and clients have lessened, loyalty has declined and profit-margins are being squeezed.
The new, emerging marketplace forces demand creative, innovative and disciplined thinking and offers.
Barry Urquhart is an internationally recognised and respected business strategist, consumer behaviour analyst, author and high impact conference keynote speaker. He has just returned from a nine country tour of Europe.
Barry will deliver a customised presentation which will enable participants to better understand the changing perceptions , expectations and demands of consumers and clients. The successful elements of marketing ,advertising, sales and customer service, and the practices which will achieve and sustain enhanced efficiency and effectiveness will be detailed.