Authors
A list of the Authors that contribute to Better Business Focus Magazine
Veronique Ademar
Human Resources professional, People Manager and Internal Coach
Veronique’s areas of expertise in HR lie primarily in Coaching, Recruitment, Employee Relations, Performance Management, People development, and Processes & Procedures. View her bio
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Bob Apollo
Founder and Chief Strategist of Inflexion-Point Strategy Partners Ltd
Bob works with growth-minded organisations of all sizes to help them build scalable businesses. He has also written articles on Sales and Marketing performance. View his bio
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- Five Questions you must ask before creating any more collateral – Bob Apollo – BBF October 2014
- Claiming you’re better isn’t always the best strategy – Bob Apollo – BBF November 2014
- From one-way communications to two-way conversations – Bob Apollo – BBF December 2014
- Never mind the marketing message, what about the sales conversation – Bob Apollo – BBF January 2015
- Don’t waste your time on deals that have no compelling reason to act – Bob Apollo – BBF February 2015
- When demographics aren’t enough-Identifying your ideal customers – Bob Apollo – BBF May 2018
Khalid Aziz
Lead Communications Skills Coach
Since 1983 Khalid has worked as a consultant in spoken communications and presentation skills, having founded The Aziz Corporation. View his bio
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Lindsay Agness
Founder and Managing Director of The Change Corporation
Lindsey is one of the UK’s top specialists in staff engagement, performance improvement, behavioural change and motivation. View her bio
August Aquila
Founder and CEO of AQUILA Global Advisors LLC
August is a key thought leader for professional service firms (PSFs). He has worked with various types of PSFs in the US, Canada, India and England. View his bio
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- Price it right – August J. Aquila – BBF August 2017
- Engaging partners in the firm’s future – August J. Aquila – BBF November 2017
- Create a culture where giving and receiving feedback is the norm – August J. Aquila – BBF January 2018
- The war for talent will never be over – August J. Aquila – BBF December 2018
- Fool proof mergers and acquisitions – August J. Aquila – BBF January 2019
- Advice from other managing partners – Leadership – August J. Aquila – BBF April 2019
- The eternal riddle of being an effective leader – August J. Aquila – BBF June 2019
- Firm Governance – What’s best for your firm – August J. Aquila – BBF July 2019
- Succession planning best practices – August J. Aquila – BBF August 2019
- Retirement-Don’t wait until it’s too late – August J. Aquila – BBF October 2019
- The last challenge of Entrepreneurship – August J. Aquila – BBF November 2019
Anthony Andre
Owner, Niche Market Know-How
André has been running his own businesses since 1983. Prior to this he had a successful 17 year career in Purchasing and Materials Management. View his bio
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Rob Arkell
Sales and Marketing Director at Koozai
Rob has years of online marketing experience and a general passion for the internet ensure Koozai’s clients always get the very best service advice for their needs. View his bio
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Guy Arnold
Self employed Business Adviser and Coach
Guy delivers business support across the UK: specialising in building sales, personal & organisational effectiveness & empowering & motivating teams. View his bio
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- Disengaged People
- Things not getting done
- Increased global competition, no matter what business you’re in
- Increased Customer Churn
- Inability to affect change in values or behaviours necessary for successful execution of strategy
- How to REALLY Sell
- How to ensure your organisation, team or group delivers consistently excellent customer experiences
Eve Ash
Author, Motivational Psychologist, Film Producer
Eve is an entrepreneur who founded SEVEN DIMENSIONS in 1979 (7d-tv.com). She has produced over 700 videos on management, communication, service, best practice, health and motivation. View her bio
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- 20 essentials for interviewing prospective employees – Eve Ash – BBF April 2015
- Let’s give and receive feedback professionally and honestly – Eve Ash – BBF December 2015
- Decisions that make you feel sick – Eve Ash – BBF May 2016
- how-to-power-up-and-get-more-done-eve-ash-bbf-november-2016
- 7 essential steps to create a thriving, respectful workplace culture – Eve Ash – BBF February 2019
- Stop ‘telling it like it is’-Five ways to establish real trust in business – Eve Ash – BBF September 2019
- Micro-scheduling-How to break down your time into small pieces of efficiency – Eve Ash – BBF November 2019
Nick Baldock
International Speaker and Sales Improvement Consultant
Nick works with clients across the globe helping them convert sales effort into better sales results. View his bio
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Fi Bendall
Managing Director of Bendalls Group
Fi is an expert and pioneer in digital strategy and one of Australia’s most respected leaders in the digital space. View her bio
Dee Blick
Author and Blogger
Dee is a Fellow of CIM with 30 years’ marketing experience, mostly with small businesses. She is the marketing blogger for Barclays Connector website. View her bio
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- How small firms can get real results with CRM – Dee Blick – BBF May 2014
- 4 top direct-mail tips – Dee Blick – BBF June 2014
- Why you must fill your sales funnel – Dee Blick – BBF July 2014
- The envelope that won’t stop giving – Dee Blick – BBF December 2017
- PR on a shoestring – Dee Blick – BBF January 2019
Lilach Bullock
Social Influencer
Lilach is one of the UK’s most dynamic, well-respected and well-connected businesswomen – she is listed as one of the top 20 Women Social Media Influences in Forbes (2013). View her bio
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- 8 Social Media Tool Favourites – Lilach Bullock – BBF Jan 2014
- Why should you use images in blogs – Lilach Bullock – BBF March 2014
- 21 of the best Social Media Analytical Tools for 2014 – Lilach Bullock – BBF April 2014
- Facebook Content That Gets Likes & Engagement – Lilach Bullock – BBF May 2014
- The best global SocialMedia events to attend in 2014 – Lilach Bullock – BBF June 2014
- How to go from 0 to 80,000 engaged Twitter followers – Lilach Bullock – BBF August 2014
- The True Secret to Generating Social Media Traffic – Lilach Bullock – BBF August 2014
- 101 Tweet-Tastic Tools for 2014 – Lilach Bullock – BBF September 2014
- Social Business Explained by Shoutlet – Lilach Bullock – BBF October 2014
- Should you be scheduling or automating your socialmedia – Lilach Bullock – BBF November 2014
- Ello – what’s it all about – Lilach Bullock – BBF December 2014
- How to create a successful social media profile – Lilach Bullock – BBF January 2015
- The Ultimate Guide to Podcasting – Lilach Bullock – BBF February 2015
- How to do your own PR-Q&A with Debbie Leven – Lilach Bullock – BBF April 2015
- 20 of the top measuring and analytical tools – Lilach Bullock – BBF May 2015
- How to connect with influential bloggers – Lilach Bullock – BBF June 2015
- Why SunZu Because it’s not LinkedIn – Lilach Bullock – BBF June 2015
- How to create engaging and shareable content – Lilach Bullock – BBF July 2015
- How to build an engaged community – Lilach Bullock – BBF August 2015
- 10 ways to drive Facebook engagement without advertising – Lilach Bullock – BBF September 2015
- What, how, and why to use SlideShare – Lilach Bullock – BBF November 2015
- 10 Best online booking and scheduling tools – Lilach Bullock – BBF August 2017
- Is Facebook dead for brands – Lilach Bullock – BBF October 2017
Benjamin Ball
Professional Training and Coaching
With a focus on improving financial presentations and increasing pitch win rates, Ben advises business leaders how to present themselves in front of investors, clients and the media. View his bio
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- Give high impact talks and presentations-5 simple tips – Benjamin Ball – BBF July 2017
- How to craft a compelling business story in four steps – Benjamin Ball – BBF September 2017
- Give high impact talks and presentations-5 simple tips – Benjamin Ball – BBF January 2018
- Three-ideas-to-make-your-leadership-presentations-more-persuasive-Benjamin-Ball-BBF-May-2018
- How to write so people will read-6 great tips – Benjamin Ball – BBF September 2018
- Leadership coaching-eight tips to speak like a leader – Benjamin Ball – BBF December 2018
Ian Berry
International Business Speaker
Ian has unique expertise in why doing good is good for business. Author of two books and a contributing author to three more. View his bio
Sonia Blizzard
Managing Director of Beaming
Coming from a corporate background in the telecoms industry, Sonia worked for a firm which is now known as BT Global Services, setting up Beaming in 2004. View her bio
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- Making security add up – Sonia Blizzard – BBF August 2014
- The IT and Installer Crossover – Sonia Blizzard – BBF September 2014
- Just how advantageous is the Bring Your Own Device phenomenon – Sonia Blizzard – BBF October 2014
- Living in the Cloud – Sonia Blizzard – BBF November 2014
- Collaboration is the key – Sonia Blizzard – BBF July 2015
- The Importance of Data Hygiene – Sonia Blizzard – BBF July 2016
Daniel Burrus
Business Strategist
Daniel is one of the world’s leading technology forecasters and business strategists, and is the author of six books. View his bio
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Sunil Bali
Performance Coach, Speaker and Author
Ex Head of Talent for Vodafone Group and Santander, and having run a £50m business, Sunil has been responsible for hiring over 50000 people. View his bio
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- Give it to me straight – warts and all
- Time
- Steve Jobs – How to Live before you Die
- Souled Out
- Shatterdays and Shundays
- Scientists show how to get fit in 60 seconds
- How’s the year been so far How’s business
- How to become more attractive
- Abracadabra and Fat Prophets – Sunil Bali – BBF January 2015
- Spanx for the memory – Sunil Bali – BBF February 2015
- The Truth – Sunil Bali – BBF February 2015
- Ink-redible… – Sunil Bali – BBF March 2015
- It’s been a hard days write… – Sunil Bali – BBF April 2015
- It’s raining lightbulbs… – Sunil Bali – BBF May 2015
- Your first date… – Sunil Bali – BBF June 2015
- Flash and carry – Sunil Bali – BBF July 2015
- Great advice from Joan Branson, Sir Richard’s wife – Sunil Bali – BBF August 2015
- No love handles.. – Sunil Bali – BBF August 2015
- Ah-mazing – Sunil Bali – BBF September 2015
- Blood on the carpet.. – Sunil Bali – BBF October 2015
- A check up from the neck up… – Sunil Bali – BBF November 2015
- White hot and passionate… – Sunil Bali – BBF November 2015
- Firms of endearment….. – Sunil Bali – BBF December 2015
- Declaration of Inner Dependence… – Sunil Bali – BBF January 2016
- The worst buy…. – Sunil Bali – BBF January 2016
- Wet wisdom… – Sunil Bali – BBF April 2016
- How to become a great heartist… – Sunil Bali – BBF May 2016
- Mr. Blue Sky… – Sunil Bali – BBF May 2016
- Love and Profit – Sunil Bali – BBF June 2016
- Just go away… – Sunil Bali – BBF July 2016
- truth-ache-sunil-bali-bbf-september-october-2016
- sum-people-sunil-bali-bbf-november-2016
- Forrest Jump… – Sunil Bali – BBF December 2016
- Mission Impeccable – Sunil Bali – BBF December 2016
- I can’t hear you.. – Sunil Bali – BBF March 2017
- The Tao of Bruce Lee… – Sunil Bali – BBF April 2017
- What Bill Gates learned fom Warren Buffet… – Sunil Bali – BBF June 2017
- Over read and under done… – Sunil Bali – BBF January 2018
- No love handles – Sunil Bali – BBF September 2018
- 10 Coco Chanel quotes to make you irresistibly bold – Sunil Bali – BBF October 2018
- Please bare with me – Sunil Bali – BBF October 2018
- The Zen of Popeye – Sunil Bali – BBF November 2018
- Don’t get even, get odd… – Sunil Bali – BBF December 2018
- The C word… – Sunil Bali – BBF January 2019
- Finding it difficult to fit in – Sunil Bali – BBF February 2019
- Art and Soul – Sunil Bali – BBF April 2019
- A horse and bull story – Sunil Bali – BBF October 2019
Cris Beswick
Author and Keynote Speaker
Cris specialises in advising CEOs and senior teams on the strategy, leadership and culture required to drive innovation and build organisation-wide capability. View his bio
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- Innovation and Redesigning the FS Experience – Cris Beswick – BBF November 2014
- Innovation and Succeeding in Tomorrow’s World – Cris Beswick – BBF December 2014
- Embedding Innovation Culture – Cris Beswick – BBF September 2015
- An-innovation-update-cris-beswick-bbf-november-2016
- Unicorns don’t kill dinosaurs, meteors do – Cris Beswick – BBF July 2019
Andy Bounds
International speaker and best-selling Author
Andy is an expert at helping companies communicate and sell better. Author of two best-selling books and winner of the title Britain’s Sales Trainer of the Year. View his bio
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- Impactful structure in communications – three easy ways to order your content – Andy Bounds – BBF May 2014
- Two, quick, small changes to transform everything – Andy Bounds – BBF June 2014
- Ensure other people excel when your aren’t watching them – Andy Bounds – BBF July 2014
- AVOID THIS – the absolute worst way to start a first date – Andy Bounds – BBF August 2014
- Hate your inbox Try these.. – Andy Bounds – BBF September 2014
- People’s personalities can change when they’re driving… and writing – Andy Bounds – BBF October 2014
- How to run an impactful meeting – Andy Bounds – BBF November 2014
- Convince Important People to see you – Andy Bounds – BBF February 2015
- A great way to impress others… and also to annoy my (former) 1 Fan – Andy Bounds – BBF March 2015
- Don’t be the Wicked Witch of the West – Andy Bounds – BBF April 2015
- JUST THREE WORDS to build people’s excitement and urgency to do what you want – Andy Bounds – BBF May 2015
- Get a quick, enthusiastic YES from anyone – Andy Bounds – BBF June 2015
- The two steps of creating an impactful Elevator Pitch-neither of which people do – Andy Bounds – BBF June 2015
- Become a Communication Ninja – Andy Bounds – BBF July 2015
- Simple presentation skills to make you stand out, and feel more confident. – Andy Bounds – BBF August 2015
- Make all your communications great, not-not rubbish – Andy Bounds – BBF September 2015
- Doing something new These two steps will give you a great start… – Andy Bounds – BBF October 2015
- Coaching best-practices–how to get the best from your team – Andy Bounds – BBF November 2015
- Tip-talk to yourself (it stops you going crazy) – Andy Bounds – BBF December 2015
- Questions are critical. This quick self-test will show how yours stack up – Andy Bounds – BBF January 2016
- You know those things you dread hearing every day-Here’s how to remove them – Andy Bounds – BBF April 2016
- How to ensure people choose you – Andy Bounds – BBF May 2016
- Do NOT live your dreams – Andy Bounds – BBF June 2016
- Build Bridges-the secret to communication brilliance – Andy Bounds – BBF July 2016
- At-last-heres-how-to-make-review-meetings-interesting-andy-bounds-bbf-september-october-2016
- six-very-handy-words-to-use-especially-when-its-kicking-off-andy-bounds-bbf-november-2016
- How to help people pass your messages on to others – Andy Bounds – BBF April 2017
- Give the right amount of detail (think Goldilocks) – Andy Bounds – BBF June 2017
- People reciprocate-so ‘give’ first – Andy Bounds – BBF January 2018
- How to nail your First Date – Andy Bounds – BBF November 2018
- New communication lessons from Thomas Edison – Andy Bounds – BBF December 2018
- Blame stupid computers – Andy Bounds – BBF January 2019
- To communicate better, here’s the one thing you have to change – Andy Bounds – BBF February 2019
- What does your customer-boss want you to include in today’s proposal – Andy Bounds – BBF April 2019
- Transforming your boring update meeting – Andy Bounds – BBF July 2019
- Brilliant communicators-are they born or made – Andy Bounds – BBF August 2019
- Why great communicating is like great parenting – Andy Bounds – BBF September 2019
- Workshop ninja-a great way to START – Andy Bounds – BBF October 2019
- One from Terry Wogan – Andy Bounds – BBF November 2019
Caron Beesley
Founding Partner of April Marketing
Caron is the founding partner of April Marketing, a writer, and marketing communications consultant. View her bio
View articles by this author:
- 5 Tips for Using Differentiators to Increase Your Small Business Sales – Caron Beesley – BBF Jan 2014
- Types of Insurance Small Businesses Need – Caron Beesley – BBF October 2014
- How to make Sense of Your Small Business Financial Statements – Caron Beesley – BBF December 2014
- Learn, Develop, Grow – Free Online and Offline Small Business Training Opportunities – Caron Beesley – BBF January 2015
- 6 Home Business Ideas That Can Pay Off – Caron Beesley – BBF April 2015
- Marketing 101 – Caron Beesley – BBF October 2015
Drayton Bird
Founder of The Marketing Donut
The Chartered Institute of Marketing named Drayton one of 50 living individuals who have shaped today’s marketing. View his bio
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- Good Write-ups Beat Good Ads – Drayton Bird – BBF December 2014
- Regain The Lost Millions – Drayton Bird – BBF January 2015
- Let’s talk about money – Drayton Bird – BBF February 2015
- Read It And Weep – Then Copy – Drayton Bird – BBF March 2015
- What Makes A Good Slogan – Drayton Bird – BBF April 2015
- Hire People Better Than Yourself – Drayton Bird – BBF May 2015
- How to write the perfect headline – Drayton Bird – BBF May 2015
- Hire People Better Than Yourself – Drayton Bird – BBF June 2015
- Never Assume – Drayton Bird – BBF July 2015
- Where to find missing profits (again) – Drayton Bird – BBF August 2015
- Use Questionnaires – Drayton Bird – BBF September 2015
- Make your writing – not your readers – do the work – Drayton Bird – BBF October 2015
- More stuff about layout – Drayton Bird – BBF November 2015
- Are you ignoring your most powerful new business weapon – Drayton Bird
- Social Proof (taken from Drayton Bird article)
- Watch your tone – Drayton Bird – BBF January 2018
- A simple thought – Drayton Bird – BBF September 2018
- Why didn’t this copywriter take Einstein’s advice – Drayton Bird – BBF September 2018
- Strictly for those interested in copy – Drayton Bird – BBF October 2018
- What I told Briain’s best marketing director-And what he said about me – Drayton Bird – BBF November 2018
- Marketing Deja Vu – Drayton Bird – BBF December 2018
- One man’s solution to a tough selling problem – Drayton Bird – BBF January 2019
- Quick & dirty extra profits for nothing – Drayton Bird – BBF February 2019
- What’s the difference between success and failure – Drayton Bird – BBF April 2019
- Here’s the calculation that built Amazon – Drayton Bird – BBF June 2019
- What stands between you and success – Drayton Bird – BBF July 2019
- What I told Britain’s best marketing director-And what he said about me – Drayton Bird – BBF August 2019
- What’s wrong with this picture – Drayton Bird – BBF August 2019
- What some famous copywriters taught me – Drayton Bird – BBF September 2019
- Wondering how often to talk to people Stop wondering… – Drayton Bird – BBF October 2019
- Why creativiey doesn’t really matter that much – Drayton Bird – BBF November 2019
Tim Brown
Business Coach
Tim started his ActionCoach business coaching practice in 2011 after a highly successful career in stock broking and corporate finance in the City of London. View his bio
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James Caan CBE
Serial entrepreneur, philanthropist and former Dragon!
James Caan CBE is Founder & Chairman of Recruitment Entrepreneur – a global investor in early to mid-size recruitment start-ups. View his bio
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Nigel Collin
Business Speaker and Conference Facilitator
Over the past three decades, Nigel has advised C-Suite executives, Ministers of Parliament and entrepreneurs in both public and private sectors. View his bio
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Evan Carmichael
Entrepreneur and Founder of EvanCarmichael.com
Evan is a Toronto-based entrepreneur, international speaker, and Founder of EvanCarmichael.com, one of the world’s most popular websites for Entrepreneurs. View his bio
View articles by this author:
- Stand Out – Evan Carmichael – BBF Jan 2014
- Being Average ‘Stop it’ – Evan Carmichael – BBF Feb 2014
- Little Man – Evan Carmichael – BBF March 2014
- Use the Media – Evan Carmichael – BBF April 2014
- Passion – it’s the essential ingredient for success – Evan Carmichael – BBF May 2014
- Social – Evan Carmichael – BBF June 2014
- Doubters – Evan Carmichael – BBF July 2014
- Making Competition Irrelevant – Martin Pollins – BBF July 2014
- Launch Plan – Evan Carmichael – BBF August 2014
- Core Selling – Evan Carmichael – BBF September 2014
- Mornings – Evan Carmichael – BBF October 2014
- The worst day of my life – Evan Carmichael – BBF March 2015
- How Steve Jobs Got Rich – Evan Carmichael – BBF April 2015
- Still don’t believe that money should never be your primary goal – Evan Carmichael – BBF April 2015
- Form Alliances – Evan Carmichael – BBF May 2015
- Work to Learn – Evan Carmichael – BBF May 2016
- Are you in a slump – Evan Carmichael – BBF March & April 2018
- Passion-it’s the essential ingredient for success – Evan Carmichael – BBF May 2019
Professor Colin Coulson-Thomas
International Consultant and Author
Professor Colin Coulson-Thomas has helped over 100 boards to improve board and corporate performance. View his bio
View articles by this author:
- Providing Strategic Leadership – Professor Coulson-Thomas – BBF August 2014
- The Challenges and Opportunities of Leadership – Professor Colin Coulson-Thomas – BBF September 2014
- Governance and reporting requirements and the entrepreneurial business – Professor Colin Coulson-Thomas – BBF October 2014
- Avoid distractions and help people excel at the fundamentals of business – Professor Colin Coulson-Thomas – BBF April 2015
- 25th World Congress on Leadership for Business Excellence & Innovation – Professor Colin Coulson-Thomas – BBF May 2015
- With your HR practices, are you barking up the wrong trees – Professor Colin Coulson-Thomas – BBF July 2015
- Turn environmental challenges into business opportunities – Professor Colin Coulson-Thomas – BBF September 2015
- 15th International Conference on Governance and Sustainability-Director and Board Development – Professor Colin Coulson-Thomas – BBF December 2015
- Trying to be excellent at everything you do can result in failure – Professor Colin Coulson-Thomas – BBF June 2016
- Is-corporate-governance-helping-or-hindering-your-business-development-professor-colin-coulson-thomas-bbf-september-october-2016
- Boards-evolving-role-in-an-uncertain-global-economy-professor-colin-coulson-thomas-bbf-november-2016
- Dubai Global Convention and World Congress on Business Excellence and Innovation – Professor Colin Coulson-Thomas – BBF June 2017
- Enabling or disruptive technologies-lessons, risks and issues – Professor Colin Coulson-Thomas – BBF July 2019
- Transformational leadership for an agile and Innovative Corporate Strategy – Professor Colin Coulson-Thomas – BBF September 2019
- Skill development & human capacity building to meet future challenges – Professor Colin Coulson-Thomas – BBF October 2019
John Carter
Founder and Principal of TCGen Inc.
John specialises in the value creating aspects of product development – from the strategy and innovation processes, through product definition, execution and launch. View his bio
Melanie Curtin
Master’s in Communication and Columnist at Inc. magazine
Melanie is passionate about millennials, sustainability, women’s empowerment and authentic expression. View her bio
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Paul Chapman
Director of Azure Partners
Paul has over 20 years experience of marketing, sales and general management in the UK, Europe, USA and the Far East in both blue chip and early stage companies. View his bio
View articles by this author:
- Motivating and focusing your management team – Paul Chapman – BBF June 2014
- Warning signs in a board meeting – Paul Chapman – BBF July 2014
- Attributes of an effective Board – Paul Chapman – BBF December 2014
- Does your sales machine whimper or roar – Paul Chapman – BBF February 2015
- 5 Barriers that prevent growth – Paul Chapman – BBF May 2015
- Is your management team effective – Paul Chapman – BBF November 2015
- 12 pitfalls Boards should avoid – Paul Chapman – BBF April 2016
- Board Meetings-Warning Signs and Pitfalls to Avoid – Paul Chapman – BBF March 2017
Lolly Daskal
President and CEO of Lead From Within
Lolly’s programs galvanize clients into achieving their best, helping them accelerate and deliver on their professional goals and business objectives. View her bio
Paul Dunn
Speaker and Author
Paul is a 3-time TEDx speaker. He is a Senior Fellow in one of the World’s Leading Think Tanks and holds a Lifetime Service Award to the Accounting Profession in the UK. View his bio
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Neil Dyer
Marketing Executive at The Marketing Eye
Neil has a degree in Retail Management from the School of Services Marketing at Bournemouth University. View his bio
View articles by this author:
- What makes you click – Neil Dyer – BBF March 2015
- Your Tweets in Google searches – Neil Dyer – BBF April 2015
- Twitter DM changes – is it good news or bad news for your business – Neil Dyer – BBF July 2015
- ‘Slice and dice’The key to making the most of your website content on social media – Neil Dyer – BBF September 2015
- How to drive leads through sponsored LinkedIn updates – Neil Dyer – BBF November 2015
- 10 reasons to use marketing automation – Neil Dyer – BBF August 2016
Peter Economy
Author
Peter is the best-selling author of Managing for Dummies, The Management Bible, Leading Through Uncertainty, and more than 85 other books. View his bio
View articles by this author:
- 5 Habits of Exceptionally Emotionally Intelligent People – Peter Economy – BBF July 2016
- 17 Meryl Streep quotes that will inspire your success and happiness – Peter Economy – BBF March 2017
- The (Millennial) workplace of the future is almost here-these 3 things are about to change big time – Peter Economy – BBF February 2019
- The powerful benefits of giving your emotions a vacation from work – Peter Economy – BBF June 2019
Favour Erebosi- Samuel
Public speaker, Author and Blogger
Favour is the Branding & Marketing Coordinator at Wecosystems Int’l Ltd. View her bio
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Neil Edwards
Chartered Marketer
Neil is a Chartered Marketer and Fellow of the Chartered Institute of Marketing with many years’ experience in marketing, brand and communications. View his bio
View articles by this author:
- Identifying your website visitors – wow – Neil Edwards – BBF Jan 2014
- Is your website ‘mobile-friendly’ – Neil Edwards – BBF Feb 2014
- On-line Marketing Basics – Neil Edwards – BBF April 2014
- What is Re-Marketing – Neil Edwards – BBF March 2014
- Your New App-where do you start – Neil Edwards – BBF May 2014
- 7 major marketing challenges faced by the alternative finance sector – Neil Edwards – BBF August 2014
- Use of social media in financial promotions. Staying onside of the Regulator – Neil Edwards – BBF November 2014
- Marketing Q&A – Neil Edwards – BBF January 2015
- The bleep, bleep, bleep 2015 marketing plan – Neil Edwards – BBF February 2015
- Milk, eggs and a slice of peer-to-peer please – Neil Edwards – BBF October 2015
Linda Everett
Business and Executive Coach
Specializing in performance, Linda helps business owners and senior professionals become more confident, more effective and more empowered. View her bio
Jeff Eilertsen
Project Leader and Master Trainer
Jeff leads Global Service Education for Uplifting Service. As a project leader and Master Trainer, he ensures successful implementation of Actionable Service Education. View his bio
View articles by this author:
- Why Building a Strong Service Culture Answers CEO Top Challenges – Jeff Eilertsen – BBF December 2014
- 9 Quick Questions to Improve Your Internal Service – Jeff Eilertsen – BBF March 2015
- Innovation and Process-What football teaches us about customer experience – Jeff Eilertsen – BBF May 2015
- Nairobi to Shanghai-A World of Service – Jeff Eilertsen – BBF June 2015
Bryan Elliott
CEO of The GoodBrain Digital Studios
Bryan is also a writer, director, producer, journalist—and entrepreneur. View his bio
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David Finkel
Author and Business thinker
David is co-author of SCALE: 7 Proven Principles to Grow Your Business and Get Your Life Back, and one of the nation’s most respected business thinkers. View his bio
Pete Foley
Behavioural Science and Innovation Consultant
An experienced innovation leader, facilitator and practitioner. Pete draws on 25 years’ experience at P&G, whereas a serial innovator, he published over 100 patents.View his bio
Adam Fridman
Seasoned Entrepreneur
Adam enjoys the challenges and excitement of startup companies. He founded MeetAdvisors, a Chicago based advice and mentorship community for Entrepreneurs. View his bio
Paul Friederichsen
Owner of BrandBiz
Paul specializes in marketing strategy and award winning creative direction for the development and launching of brands. View his bio
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Bob Garner
Author and Speaker
Bob is the author of “Masters of Motivation” which has been called a “must read” by business leaders. View his bio
Rowan Gibson
Author, Keynote speaker and CoFounder of Innovation Excellence
Rowan is recognized as one of the world’s foremost thought leaders on innovation. He is the internationally bestselling author of 3 major books, an award-winning keynote speaker in 60 countries. View his bio
Shelly Greenway
Co-Founder and Managing Partner @ The Strategy Distillery
Shelly helps people and businesses to take their products and propositions from the early stages through to development. View her bio
View articles by this author:
- 3 problems with positioning statements – Shelly Greenway – BBF September 2018
- 13 plastic packaging alternatives – Shelly Greenway – BBF October 2018
- Ideation Pitfalls Part 1-The Herd Effect – Shelly Greenway – BBF April 2019
- Sleep Innovation-the new rules – Shelly Greenway – BBF June 2019
- Bringing agile innovation into the stage gate process – Shelly Greenway – BBF July 2019
Patrick Garmoe
E-Marketing Specialist
As e-marketing specialist, Patrick oversees search engine optimization, content creation, pay-per-click efforts and social media for PureDriven’s clients. View his bio
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Stephanie Gilchrist
Marketing Professional with PHMG
Stephanie is a skilled marketing professional with PHMG – the world’s leading provider of audio branding. View her bio
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Adi Gaskell
Innovation Writer and Consultant
Adi has worked with leading Organisations from the private and public sectors, including Deloitte, DellEMC, GSK, the Ministry of Defence, InnovateUK, Government Office for Science and National Health Service. View his bio
Judith E. Glaser
Organizational Anthropologist
Judith is one of the most pioneering and innovative change agents, consultants and executive coaches, in the consulting and coaching industry. View her bio
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Tamara Ghandour
President of LaunchStreet
Tamara is also the creator of the Innovation Quotient Edge assessment, the only tool that helps people discover how they innovate best and add value. View her bio
Adam Grant
Award-winning teacher and Researcher
Adam is the author of Give and Take: A Revolutionary Approach to Success, a New York Times and Wall Street Journal bestselling book. View his bio
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- The 12 Business Books to read in 2014 – Adam Grant – BBF Feb 2014
- It’s time to eliminate exploding job offers – Adam Grant – BBF March 2014
- Why I was wrong about Twitter – Adam Grant – BBF April 2014
- The Dark Side of emotional Intelligence – Adam Grant – BBF May 2014
- Emotional Intelligence Is Overrated – Adam Grant – BBF November 2014
- How I Overcame the Fear of Public Speaking – Adam Grant – BBF December 2014
- The Biggest Reason We Steal Other People’s Ideas – Adam Grant – BBF February 2015
- The 15 New Books to Read in 2015 – Adam Grant – BBF March 2015
- How not to ask for a recommendation letter – Adam Grant – BBF June 2015
- The most influential books of the past decade – Adam Grant – BBF October 2015
Jeff Haden
Author, Contributing Editor for inc.com and LinkedIn Influencer
Jeff has written more than 30 non-fiction books, including four Business and Investing titles that reached #1 on Amazon’s bestseller list. View his bio
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- 10 ways remarkably polite people are more successful – Jeff Haden – BBF August 2015
- 6 Ways to Write Irresistibly Effective Emails – Jeff Haden – BBF February 2016
- Be-genuinely-confident-8-traits-the-most-self-assured-people-share-Jeff-Haden-BBF-May-2016
- 9-powerful-affirmations-successful-people-repeat-every-single-day-Jeff-Haden-BBF-June-2016
- Jack Welch reveals the one quality every great leader possesses – Jeff Haden – BBF August 2016
- 20-best-motivational-quotes-to-get-your-day-off-to-a-great-start-jeff-haden-bbf-september-october-2016
- 9-uncommon-signs-you-will-be-more-successful-than-most-people-jeff-haden-bbf-november-2016
- 8 Daily Mantras to make this your most productive year – Jeff Haden – BBF March 2017
- These 2 four-letter words are the true secret of success – Jeff Haden – BBF June 2017
- If you say yes to any of these 7 questions, you’re much more successful than you think – Jeff Haden – BBF January 2018
- The power of kindness – Jeff Haden – BBF February 2019
Louise Harnby
Professional Proofreader
Louise is a highly recommended professional proofreader with 24 years’ publishing experience. View her bio
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Elaine Heney
CEO of Chocolate Lab Apps and Author
Elaine is the #1 Bestselling Author of The App Escape Plan and App Marketing. She is the CEO of Chocolate Lab Apps iPhone developer blog. View her bio
Gavin Ingham
Sales Trainer and Coach
With a unique background combining sales experience with personal development and communications technologies Gavin brings an inspirational yet real approach to sales training and coaching. View his bio
View articles by this author:
- Mastering Sales Motivation & Mindset – Gavin Ingham – BBF August 2014
- Dress for Success-Sales Training Tips that the politically correct won’t tell you – Gavin Ingham – BBF October 2014
- Repetition is the route to sales and life success – Gavin Ingham – BBF July 2016
- Gavin Ingham – Do not lose sight of how you add value – BBF February 2018
- The Magic Pixie Dust – Gavin Ingham – BBF March 2019
- Are your sales teams full of saboteurs & passengers – Gavin Ingham – BBF April 2019
- The psychology of successful goal setting – Gavin Ingham – BBF July 2019
- 4 Killer Questions – Gavin Ingham – BBF October 2019
Danny Iny
Founder and CEO of Mirasee
Danny is an educator, author, and entrepreneur who is on a mission to re-imagine business and transform education. View his bio
Aki Kalliatakis
Founder of The Leadership LaunchPad
Aki runs The Leadership LaunchPad, a business focused on customer loyalty and radical marketing that he founded in 1989. View his bio
View articles by this author:
- Big Brother and Big Data – Aki Kalliatakis – BBF March 2014
- Why I’d Love to See More Women in Business – Aki Kalliatakis – BBF April 2014
- If you thought customers were fussy last year, wait until you see what’s coming this year – Aki Kalliatakis – BBF May 2014
- Customer Service Lessons from Barry Roux – Aki Kalliatakis – BBF June 2014
- Waiting for the Next Hit That Goes Viral – Aki Kalliatakis – BBF August 2014
- The Big Gorilla Sits Wherever He Wants To… Or Maybe Not – Aki Kalliatakis – BBF October 2014
- Where does Tipping Staff End – Aki Kalliatakis – BBF November 2014
- Expect bigger, angrier consumer backlash, says service funding – Aki Kalliatakis – BBF December 2014
- How to create a scene in a shop… essential advice for SA consumers – Aki Kalliatakis – BBF January 2015
- Would You Tuck Your Customers Into Bed One Night – Aki Kalliatakis – BBF March 2015
- The big new risk for business… being KFC’d on social media – Aki Kalliatakis – BBF June 2015
- The Customer Service obstacle course – Aki Kalliatakis – BBF July 2015
- Twelve quick ways to build customer loyalty – a Key Account Management Approach – Aki Kalliatakis – BBF September 2015
- Hot tips for local shop owners … the bigger picture leads to bigger profits – Aki Kalliatakis – BBF November 2015
- Turning Ducks into Eagles – Aki Kalliatakis – BBF December 2015
- No company is untouchable anymore – Aki Kalliatakis – BBF January 2016
- Price Hikes-Challenge Everything – Aki Kalliatakis – BBF April 2016
- Racism can kill your business – Aki Kalliatakis – BBF May 2016
- What would Steve Jobs do – Aki Kalliatakis – BBF June 2016
- rescue-the-sa-consumer-and-save-your-own-business-aki-kalliatakis-bbf-september-october-2016
- when-rules-must-be-broken-aki-kalliatakis-bbf-september-october-2016
- this-is-not-a-game-you-want-to-play-in-aki-kalliatakis-bbf-november-2016
- Enhancing your businesses customer-focused culture – Aki Kalliatakis – BBF April 2017
- Airline PR Disasters – and the lessons you can learn – Aki Kalliatakis – BBF June 2017
Tom Koulopoulos
Author and Founder of the Delphi Group
Tom is acknowledged as one of the industry’s leading futurists. He is also a columnist for Inc.com. View his bio
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- Coming up with the next big thing isn’t just your job – Tom Koulopoulos – BBF June 2017
- 4 easy ways to retain your top talent – Tom Koulopoulos – BBF January 2018
- One thing all successful people have in common – Tom Koulopoulos – BBF September 2018
- Nine steps to make the hardest decisions easier – Tom Koulopoulos – BBF October 2018
- Beware these 10 innovation killers – Tom Koulopoulos – BBF November 2018
- Science shows that just 30 seconds of this will impove your outlook, health, and energy – Tom Koulopoulos – BBF December 2018
- A little known 9-word Tom Brady quote is the true north of all success – Tom Koulopoulos – BBF April 2019
- The one thing never to do when you negotiate – Tom Koulopoulos – BBF June 2019
- Apple inadvertently revealed its next big thing – Tom Koulopoulos – BBF July 2019
- Successful kids are taught this most important lesson – Tom Koulopoulos – BBF August 2019
- These 3 indicators may be projecting the next financial collapse – Tom Koulopoulos – BBF September 2019
- We actually went driverless 100 years ago – Tom Koulopoulos – BBF October 2019
- Facebook’s latest move should terrify you – Tom Koulopoulos – BBF November 2019
- If you want to get paid to speak-here’s how – Tom Koulopoulos – BBF December 2019
- The greatest threat of Al is not what you think – Tom Koulopoulos – BBF January 2020
Dionne Kasian-Lew
Mentor and Executive Coach
Dionne is an author, speaker, painter and blogger. View her bio
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Ron Kaufman
Author
Ron is author of The New York Times, USA Today and Amazon.com. He is also the founder of UP! Your Service. View his bio
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- Improve Customer Service Quality With Encounters Of The Third Kind – Ron Kaufman – BBF Jan 2014
- Five Major Mistakes to Avoid in 2014 – Ron Kaufman – BBF Feb 2014
- What are the 9 Behaviours of Truly Loyal Customers – Ron Kaufman – BBF March 2014
- The Six Signs of a Second Rate Service Culture – Ron Kaufman – BBF April 2014
- Can You Really Overhaul a Nations’s Customer Service Culture – Ron Kaufman – BBF May 2014
- Top Twelve Quotes from the 2014 Smarter Services Executive Symposium in Boston – Ron Kaufman – BBF June 2014
- In the World of Big Data, Old School Customer Service Never Goes Out of Date – Ron Kaufman – BBF July 2014
- Improving Service is a Journey that can be Engineered – Ron Kaufman – BBF August 2014
- Why is Uplifting Service so important right now – Ron Kaufman – BBF September 2014
- 6 Signs of a Sick and Sorry Service Culture – Ron Kaufman – BBF October 2014
- Well Informed Customers Are Critical for Customer Service Quality – Ron Kaufman – BBF October 2014
- How to Charge Higher Prices and Grow Market Share in a Price Sensitive Market – Ron Kaufman – BBF November 2014
- Involve Your Internal Service Providers from the Very Beginning – Ron Kaufman – BBF December 2014
- Rewire Your Culture Around Service-and Fix Your Toughest Problems Once and for All – Ron Kaufman – BBF January 2015
- 8 Edgy Quotes and Notes to Gain a Customer Experience Edge – Ron Kaufman – BBF February 2015
- Make ‘Em Say Wow Part One – Ron Kaufman – BBF April 2015
- Make ’em say Wow-Tips for building a strong service team-Part Two – Ron Kaufman – BBF May 2015
- Take a service action that starts a chain reaction – Ron Kaufman – BBF May 2015
- 4 rules for getting it wrong – and getting it right – in building a service culture – Ron Kaufman – BBF June 2015
- Human Resources Take the next step up and Serve the Customer – Ron Kaufman – BBF July 2015
- Launch from the top down and the bottom up – Ron Kaufman – BBF August 2015
- From 2nd Class to World Class in 24 months-How Air Mauritius achieved the Skytrax “4 Star” Rating – Ron Kaufman – BBF October 2015
- Are you a Compulsive Consumer or a Connected Contributor – Ron Kaufman – BBF November 2015
- FREE Service Culture Assessment-does your company share a common service language – Ron Kaufman – BBF December 2015
- Uplifting Service Book-Group Discussion Guide – Ron Kaufman – BBF January 2016
- Revolutionising service culture in the healthcare industry – Ron Kaufman – BBF May 2016
- Promote a Service Vision and a Common Language to Eliminate Culture Roadblocks – Ron Kaufman – BBF June 2016
- 20 words to build a better future and improve satisfaction – Ron Kaufman – BBF July 2016
- The Customer is King – Ron Kaufman – BBF March 2017
- Is the customer always right – Ron Kaufman – BBF September 2018
- New insights on state of the connected customer worldwide – Ron Kaufman – BBF September 2018
- Setting Effective Service Standards-Challenge #1 of 5 – Ron Kaufman – BBF April 2019
- A common service language-essential but uncommon – Ron Kaufman – BBF July 2019
- In the world of big data, old school customer service never goes out of date – Ron Kaufman – BBF September 2019
- Take a service action that starts a chain reaction – Ron Kaufman – BBF November 2019
- How to attract and recruit the right service talent – Ron Kaufman – BBF December 2019
Alexander Kjerulf
Founder and Chief Happiness Officer of Woohoo Inc
Alexander is one of the world’s leading experts on happiness at work. He is an author and speaker. View his bio
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- Why every company should have a CHO (Chief Happiness Officer) – Alexander Kjerulf – BBF August 2015
- Bad bosses – why they’re bad and what to do about them – Alexander Kjerulf – BBF February 2016
- at-ikea-umbrellas-are-cheaper-when-it-rains-alexander-kjerulf-bbf-november-2016
- 10 simple questions to ask yourself at the start of a new work year – Alexander Kjerulf – BBF Jan-Feb 2017
- Five weird tips for great meetings – Alexander Kjerulf – BBF September 2017
- Alexander Kjerulf – The cult of overwork is killing start-ups – BBF February 2018
- The top 5 reasons why the customer is always right is wrong – Alexander Kjerulf – BBF February 2019
Grant Leboff
Sales and Marketing expert and Author
Grant is one of the U.K’s leading Sales and Marketing experts. His first book, Sales Therapy®, introduced businesses to a new and highly effective Sales philosophy. View his bio
View articles by this author:
- A Different View – Grant Leboff – BBF Jan 2014
- In Sales & Marketing, We Must Ban The Word ‘Need’ – Grant Leboff – BBF January 2015
- social-media-is-not-a-platform-grant-leboff-bbf-november-2016
- Is your business customer-centric – Grant Leboff – BBF November 2018
- Why would you ever close a sale – Grant Leboff – BBF December 2018
- Price isn’t just what you charge – Grant Leboff – BBF April 2019
- The difference between sales and marketing – Grant Leboff – BBF August 2019
Gary Lipkowitz
Chief Operating Officer at GoAnimate
Gary Joined GoAnimate in 2011, after spending 10 years in Asia working with Wego.com, Mediacorp Raintree Pictures, Yahoo! Southeast Asia and MTV Asia. View his bio
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Bob Leduc
Author
Bob has spent over 20 years helping businesses find new customers and increase sales. View his bio
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- 5 advertising mistakes that lose you sales – Bob Leduc – BBF Jan 2014
- How to Create Successful Advertising Copy – Bob Leduc – BBF May 2014
- 5 Postcard Marketing Success Tips – Bob Leduc – BBF June 2015
- 4 ways to get a prospect’s attention–Fast – Bob Leduc – BBF November 2015
- How to successfully launch a new business activity – Bob Leduc – BBF May 2016
- 8 dynamic marketing tips – Bob Leduc – BBF June 2016
- Overcome these three buying obstacles and increase your sales – Bob Leduc – BBF July 2016
- 4 Highly Effective Selling Tactics – Bob Leduc – BBF July 2019
- Uncover your hidden markets – Bob Leduc – BBF October 2019
- The Unexpected Thank You – Bob Leduc – BBF November 2019
Jocelyn Low
Author
Jocelyn enables client success and delivers Actionable Service Education programs through UYS Train-the-Trainer Certification approach. View her bio
Debbie Leven
Award winning Public Relations Consultant
Debbie has worked in Public Relations for more than twenty years and helps service based businesses and entrepreneurs get their message across. View her bio
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- 4 proven PR tools to get your small business noticed – Debbie Leven – BBF January 2015
- 15 classic press release mistakes – and how to avoid them – Debbie Leven – BBF February 2015
- 21 ways to make your press release stand out – Debbie Leven – BBF April 2015
- How to do your own PR-Q&A with Debbie Leven – Lilach Bullock – BBF April 2015
- How to become a media expert – Debbie Leven – BBF May 2015
- Guest Blogging – what it is and why you should do it – Debbie Leven – BBF June 2015
- How to create a PR calendar – and why you need one – Debbie Leven – BBF July 2015
- How not to pitch a journalist – 10 pet peeves – Debbie Leven – BBF October 2015
- Stop staying hidden–it’s hurting your business – Debbie Leven – BBF November 2015
- Want media coverage – 30 ideas for creating news stories journalists will love – BBF May 2016
Rick Liebling
Head of Global Marketing for Unmetric
Rick is a frequent speaker and guest columnist, Rick is a veteran of several agencies across PR, traditional and digital disciplines. View his bio
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Paul Matthews
Founder and Managing Director of People Alchemy’s
Paul’s key skill is in making the ideas come alive with stories, and making sure his listeners receive practical tools and tips to take away and implement. View his bio
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- 3 routes to behaviour change, and what won’t work – Paul Matthews – BBF August 2015
- Only you can do these things… – Paul Matthews – BBF October 2015
- What is in your blind spot – Paul Matthews – BBF November 2015
- Difficult people – Paul Matthews – BBF December 2015
- Good or Bad manager-what’s the difference – Paul Matthews – BBF January 2016
- The first steps to culture change – Paul Matthews – BBF April 2016
- Tell me… am I as good as him – Paul Matthews – BBF December 2016
- Eight steps to effective delegation – Paul Matthews – BBF March 2017
- Wisdom from perspective – Paul Matthews – BBF January 2018
- Capability at Work-How to find out the real cause of poor performance – Paul Matthews – BBF October 2018
- How are you going to be meaningful – Paul Matthews – BBF November 2018
- Leadership and Learning and how leadership programmes can fail – Paul Matthews – BBF August 2019
- NLP-A more useful way of thinking – Paul Matthews – BBF January 2020
Ellie Mirman
Program Coordinator for Founder Mentors and Inbound Marketer at HubSpot
Ellie’s specialties lie in lead generation, email marketing, and product marketing. She also has experience with event marketing, launching the first ever Inbound Marketing Summit in 2008. View her bio
View articles by this author:
- Giving Up Perfectionism for Creativity – Ellie Mirman – BBF March 2014
- The Triggered Emails You Need to Make Your Marketing Automation Work – Ellie Mirman – BBF June 2014
- How to Give Feedback without Giving Feedback – Ellie Mirman – BBF March 2015
- How to Make Your Employees Feel Like Owners – Ellie Mirman – BBF April 2015
Matthew E. May
Independent Strategy and Innovation Advisor
Matthew works closely with senior managers and their teams to help them define innovative new strategies and build competitive capability. View his bio
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Debra Murphy
Marketing Coach
Debra specializes in inbound marketing, a combination of search, social media and content marketing. View her bio
View articles by this author:
- 10 Reasons to Create a Simple Marketing Plan – Debra Murphy – BBF July 2014
- Create a successful content marketing strategy – Debra Murphy – BBF January 2018
- Email list building-6 tips to convert visitors to subscribers – Debra Murphy – BBF September 2018
- Inbound marketing plan for small businesses – Debra Murphy – BBF February 2019
- Create a successful content marketing strategy – Debra Murphy – BBF April 2019
- 8 ways to differentiate your business – Debra Murphy – BBF December 2019
Clive Miller
Sales Trainer and Coach
Clive is the author of most SalesSense training material and writes about selling for magazines and newsletters.. View his bio
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Mark Murphy
Founder of Leadership IQ and Author
Mark has consistently been ranked as one of the Top 30 leadership gurus in the world. Mark leads one of the world’s largest leadership studies. View his bio
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Anthony Mills
Founder and Chief Executive Officer of Legacy Innovation Group
Anthony is one of the world’s foremost authorities on strategic innovation and hyper-growth strategies. He has taught, consulted, written, and lectured on these all over the world. View his bio
View articles by this author:
- The Undeniable Power of the Garage Experience – Anthony Mills – BBF September 2018
- Customer co-creation-A deeper path to empathic understanding – Anthony Mills – BBF October 2018
- The only three swim lanes that matter to a business – Anthony Mills – BBF November 2018
- The power of a simple question – Anthony Mills – BBF January 2019
- The secret formula for achieving market leadership – Anthony Mills – BBF March 2019
- Five reasons companies fail at customer experience delivery – Anthony Mills – BBF August 2019
- The secret ingredient to high energy innovation spaces – Anthony Mills – BBF November 2019
Kate Nasser
Consultant and Trainer
Kate is smart, wise, down-to-earth, funny, energizing consultant/trainer who inspires change and people skills growth. View her bio
John Niland
Conference Speaker
John is best-known as a conference speaker on doing higher value work and creating more opportunity via better conversations. View his bio
View articles by this author:
- School of Hope – John Niland – BBF Feb 2014
- Deepening involvement, Not so easy – John Niland – BBF March 2014
- Being visible to your clients – John Niland – BBF April 2014
- Credibility in first meetings – John Niland – BBF May 2014
- Keeping in touch-energising or boring – John Niland – BBF November 2014
- Planning ahead for 2015 – John Niland – BBF December 2014
- Different Decembers – John Niland – BBF January 2015
- Making friends with anxiety – John Niland – BBF February 2015
- Valuing your customers – John Niland – BBF March 2015
- The Myth of Optimum – John Niland – BBF April 2015
- A recurring problem for successful professionals – John Niland – BBF May 2015
- Getting away from it all – John Niland – BBF May 2015
- Smart working… Really – John Niland – BBF June 2015
- Client-management-Spiral vs. Strategic approach – John Niland – BBF July 2015
- Hidden Value – John Niland – BBF August 2015
- Reasons to Call-Connect – John Niland – BBF September 2015
- Emotional energy-empowering your intuition – John Niland – BBF October 2015
- Are your insights really insightful Three tests… – John Niland – BBF November 2015
- I was able to hold my value – John Niland – BBF January 2016
- Cognitive Trust and Affective Trust – John Niland – BBF April 2016
- Describing the value of your services – John Niland – BBF June 2016
- 5 Classic mistakes in negotiation – John Niland – BBF July 2016
- four-things-to-ask-before-you-discuss-your-fees-john-niland-bbf-september-october-2016
- service-or-servitude-john-niland-bbf-november-2016
- Connecting with clients – John Niland – BBF March 2017
- The value of what you do – John Niland – BBF June 2017
- Fatigue or Dehydration – John Niland – BBF January 2018
- Staying ahead of your customers – John Niland – BBF September 2018
- Stay ahead of your clients-ask why – John Niland – BBF October 2018
- Self-worth in leadership – John Niland – BBF June 2019
- An opportunity for fresh conversations – John Niland – BBF July 2019
- Off the clock-making time for life – John Niland – BBF September 2019
- The lonely path to Entrepreneurship – John Niland – BBF November 2019
- Your next career-Developing self-worth with others – John Niland – BBF December 2019
Jesse Nieminen
Co-founder and Chairman at Viima
Jesse is also an entrepreneur with a passion for building businesses and growing organizations to scale in the digital age. View his bio View articles by this author:
Sofie Persson
Solicitor at Engleharts
Sofie heads up the Employment department specialising in all aspects of employment law. View her bio
Dan Purvis
Co-Founder and Director of CommsAxis
Dan brings a wealth of agency and in-house experience to the Comms Axis party. Dan looks after the growth strategy for the clients and also for Communications Axis. View his bio
View articles by this author:
- Social-Selling – don’t believe the sales hype – Dan Purvis – BBF November 2014
- Infographics – the long and short of visual content – Dan Purvis – BBF February 2015
- 21 tips for your LinkedIn Company Page – Dan Purvis – BBF March 2015
- Is Your website fit for purpose – Dan Purvis – BBF April 2015
- Business collaboration tools are a catalyst for productivity – Dan Purvis – BBF May 2015
- Social media scheduling pros and cons – Dan Purvis – BBF August 2015
- Data law proposals in the EU threaten digital marketing – Dan Purvis – BBF September 2015
Martin Pollins
Chairman and Founder of Bizezia and OneSmartPlace
Martin is a Chartered Accountant and MBA with wide experience in corporate finance and business management. View his bio
View articles by this author:
- Famous companies that started in a garage – Martin Pollins – BBF Feb 2014
- Are you on the Road to Success – Martin Pollins – BBF Feb 2014
- 360-Degree Feedback – Martin Pollins – BBF March 2014
- Houses need ‘flood rating’ in future – Martin Pollins – BBF March 2014
- Budget 2014, Changes for Pensions and Savings – Martin Pollins – BBF April 2014
- How a ‘goof’ became a maths genius thanks to a blow to the head – Martin Pollins – BBF May 2014
- What does Apostille mean – Martin Pollins – BBF June 2014
- Working from Home – Martin Pollins – BBF June 2014
- Big Data – Bigger than you think and more important too – Martin Pollins – BBF July 2014
- Making Competition Irrelevant – Martin Pollins – BBF July 2014
- Big Numbers, but what do they mean – Martin Pollins – BBF August 2014
- Don’t jump to the wrong conclusions – Martin Pollins – BBF September 2014
- Getting PR for your Business Pressing the right button – Martin Pollins – BBF September 2014
- If you want a loan from your bank, you need a Plan – Martin Pollins – BBF October 2014
- Your TV is targeting your pocket – Martin Pollins – BBF October 2014
- Brains Networking with each other – Martin Pollins – BBF November 2014
- Income Share Agreements-Crowdfunding with a Difference – Martin Pollins – BBF November 2014
- Health & Safety Policy – where’s yours – Martin Pollins – BBF December 2014
- The National Debit – Martin Pollins – BBF December 2014
- Snippets – Martin Pollins – BBF January 2015
- The Pareto Principle ‘aka The 80-20 Rule’ – Martin Pollins – BBF February 2015
- Are you congnitively challenged – Martin Pollins – BBF March 2015
- Who was William Edwards Deming – Martin Pollins – BBF April 2015
- Meditation-If it worked for Steve Jobs, could it work for you too – Martin Pollins – BBF November 2015
- The Business of Marketing – Martin Pollins – BBF November 2019
Andy Preston
Sales Motivator, Professional Speaker, Sales Training expert
Andy is recognised worldwide as the Leading Authority on Cold Calling and ‘New Business’ Sales Techniques, and is the creator of ‘Stand Out Selling’. View his bio
View articles by this author:
-
- 3 common mistakes people make when preparing for appointments – Andy Preston – BBF Feb 2014
- Sell More – Andy Preston – BBF Feb 2014
- Motivating and Retaining Key Members of Staff – Andy Preston – BBF April 2014
- 5 Tips For Selling On The Upturn – Andy Preston – BBF May 2014
- 4 awful ‘sales phrases’ that are costing you business right now – Andy Preston – BBF May 2016
Mike Robson
Experienced and Entrepreneurial Businessman
Mike has Board level experience as Chief Executive or Chief Financial Officer in a number of industries and has business experience in the USA, Australia, Western and Eastern Europe in addition to the UK. View his bio
View articles by this author:
- What is marketing and why is it important – Mike Robson – BBF July 2014
- Innovation processes to underwrite survival and growth – Mike Robson – BBF August 2014
- Checklist-Planning the sale of your business – Mike Robson – BBF December 2014
- Planning effective strategies for privately owned businesses – Mike Robson – BBF February 2015
- Why should somebody buy your business – Mike Robson – BBF May 2015
- Reducing waste in your business – the “7 wastes programme” – Mike Robson – BBF December 2015
- These 6 issues hold many businesses back-do any apply to you – Mike Robson – BBF January 2016
Michael Ruiz
Co-Owner of Ripple Marketing Australia Pty Ltd
Michael skills-set is marketing strategy/planning, social media, PR, local area marketing, campaign planning, integrated marketing campaigns and lead generation across digital channels. View his bio
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Greg Satell
International Keynote Speaker, Bestselling Author and Advisor
Greg is an accomplished entrepreneur, executive and one of the foremost experts on innovation today. View his bio
View articles by this author:
- The 9 rules of innovation – Greg Satell – BBF July 2016
- Innovation is the only true way to create value – Greg Satell – BBF December 2016
- Is digital technology really making us any better off – Greg Satell – BBF March 2017
- The one big reason every business needs to embrace complexity – Greg Satell – BBF March 2017
- Quantum Encryption is coming sooner than you think. The time to prepare is now… – Greg Satell – BBF April 2017
- 5 Things I’ve learned about creativity – Greg Satell – BBF June 2017
- The lean start-up is changing the world – Greg Satell – BBF January 2018
- Don’t be fooled by these 3 overhyped trends – Greg Satell – BBF September 2018
- To solve complex problems, you need a networked solution – Greg Satell – BBF October 2018
- Here’s why even highly successful companies find it hard to innovate in new markets – Greg Satell – BBF November 2018
- Time to take the quantum age seriously – Greg Satell – BBF December 2018
- Anatomy of a breakthrough – Greg Satell – BBF January 2019Anatomy of a breakthrough – Greg Satell – BBF January 2019
- How to prepare your organisation for innovation – Greg Satell – BBF April 2019
- Why we need more women in Innovation – Greg Satell – BBF June 2019
- How to create something truly original – Greg Satell – BBF July 2019
- Value never actually disappears, it just shifts from one place to another – Greg Satell – BBF July 2019
- These are the skills your kids will need for the future (Hint- it’s not coding) – Greg Satell – BBF August 2019
- Build trust before trying to transform your organization – Greg Satell – BBF October 2019
- The Gladwell trap – Greg Satell – BBF December 2019
- Is artificial intelligence the new productivity paradox – Greg Satell – BBF January 2020
Lucy Seifert
Coach/Trainer and Author
Lucy is a highly experienced Coach /Trainer of 22 years and an Author of several personal development books (Gower Publishing). View her bio
Paul Sloane
Founder of Destination Innovation
In 2002 Paul founded his own company, Destination Innovation, which helps organisations improve innovation. He writes and speaks on lateral thinking and innovation. View his bio
View articles by this author:
- Ways to Improve your Creativity at Work – Paul Sloane – BBF Feb 2014
- By Jorge, When is a Cork like a Baby – Paul Sloane – BBF Feb 2014
- Ways to Improve Your Creativity at Work – Paul Sloane – BBF March 2014
- Ten Tips for Leaders – Paul Sloane – BBF April 2014
- A Banknote worth Exactly Nothing – Paul Sloane – BBF May 2014
- The Innovation Gender Gap – Paul Sloane – BBF July 2014
- Why You Should Encourage Dissent – Paul Sloane – BBF August 2014
- Seek Out Unhappy Customers – Paul Sloane – BBF September 2014
- Fighting Groupthink – Paul Sloane – BBF November 2014
- Overcoming a Blame Culture – Paul Sloane – BBF December 2014
- Are You Open-Minded – Paul Sloane – BBF January 2015
- Great Innovators are Relentless Rule Breakers – Paul Sloane – BBF February 2015
- Improve your Persuasion. The Power of Because. – Paul Sloane – BBF February 2015
- Big Bang or Steady Growth – which is the right approach for your Startup – Paul Sloane – BBF March 2015
- The Search for Certainty and Fit kills Innovation – Paul Sloane – BBF March 2015
- Start your Meeting with a Big Lie – Paul Sloane – BBF April 2015
- We need leaders who can admit that they were wrong – Paul Sloane – BBF May 2015
- Use your ethics to drive your innovation – Paul Sloane – BBF June 2015
- Five Requirements for a successful meeting – Paul Sloane – BBF July 2015
- How to Transfer Knowledge – Paul Sloane – BBF August 2015
- Line of Sight Innovation – Paul Sloane – BBF August 2015
- Reward Defiance and Heroic Failure – Paul Sloane – BBF September 2015
- Sometimes it pays to be unpredictable and play games with customers – Paul Sloane – BBF October 2015
- Don’t reject offbeat ideas, explore them – Paul Sloane – BBF December 2015
- Don’t choose the Least Bad-choose the Best Possible – Paul Sloane – BBF January 2016
- Boost innovation and recruitment with a Hackathon – Paul Sloane – BBF April 2016
- Three Lessons in Innovation from Jeff Bezos – Paul Sloane – BBF April 2016
- Bland products upset no-one but delight no-one – Paul Sloane – BBF May 2016
- When Something Unexpected Happens, Get Curious – Paul Sloane – BBF June 2016
- What is a Minimum Viable Product and what is its purpose – Paul Sloane – BBF July 2016
- A-lesson-in-innovation-practice-from-medicine-paul-sloane-bbf-september-october-2016
- Microsoft buying LinkedIn-Smart Move or Dumb Move – Paul Sloane – BBF December 2016
- The talent that Facebook and Amazon miss – Paul Sloane – BBF December 2016
- Can you take criticism And was the Reformation really necessary – Paul Sloane – BBF March 2017
- Six Tips to customise and improvise your presentation – Paul Sloane – BBF April 2017
- Six tips to customise and improvise your presentation – Paul Sloane – BBF June 2017
- Cheer up-Innovation is coming to the rescue – Paul Sloane – BBF January 2018
- For innovators, rejection comes with the territory – Paul Sloane – BBF October 2018
- Try this ideation method-the ideas exchange – Paul Sloane – BBF November 2018
- Four questions that every entrepreneur must answer – Paul Sloane – BBF January 2019
- Deliberately look in a different direction – Paul Sloane – BBF February 2019
- Ask-Who benefits most from my innovation – Paul Sloane – BBF April 2019
- The maginot line and the fall of France – Paul Sloane – BBF June 2019
- The power of silly questions – Paul Sloane – BBF June 2019
- Twenty great sales and marketing questions to ask about your product – Paul Sloane – BBF August 2019
- The top seven impediments to Innovation – Paul Sloane – BBF September 2019
- Eight reasons why Innovation beats efficiency – Paul Sloane – BBF October 2019
- Generate great ideas from a cluster of strangers – Paul Sloane – BBF November 2019
- Focus on the problem, not the customer’s request – Paul Sloane – BBF December 2019
- The wrong diagnosis means the wrong remedy – Paul Sloane – BBF January 2020
Frank Sonder
Founder and CEO of foresee
Frank deals with human computer interaction and the broader impact of digitalisation to our society and is also an Entrepreneur, Speaker and Business Consultant. View his bio
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Tim Stroh
Innovation and Strategy Consultant
Tim is a successful innovator, author and speaker. View his bio
Martin Sayers
Professional Copywriter
Martin is an experienced professional copywriter. Prior to this, he worked as a freelance journalist, View his bio
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Barry Shamis
CEO of Selecting Winners
Barry is also the Founder and Managing Director of the Institute for Executive Selection. View his bio
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Brad Smith
Founder of FixCourse, Entrepreneur and digital marketing consultant
Brad has worked with clients in a variety of industries including software, insurance, real estate, journalism and travel. View his bio
View articles by this author:
- Why Your Great Marketing Ideas Aren’t Working (And How to Fix It) – Brad Smith – BBF Jan 2014
- Why QR Codes are Worthless (And Marketing Fads Are a Waste of Time) – Brad Smith – BBF Jan 2014
- Why Your Marketing Shouldn’t Be ‘Creative’ (And What to Do Instead) – Brad Smith – BBF Feb 2014
- The Complete Dummies Guid to Hiring a Developer (For Non-Technical People) – Brad Smith – BBF March 2014
- 3 Killer Local SEO Tips for New Google Changes – Brad Smith – BBF April 2014
- Can’t Keep Up, 3 Easy, Yet Unexpected Ways to manage Social Media – Brad Smith – BBF May 2014
- 5 Steps to Create a Killer Content Marketing Strategy – Brad Smith – BBF June 2014
- How to Create a Successful Content Strategy for the Web – Brad Smith – BBF July 2014
- 5 Sales Mistakes that Make You Look Like a Rookie – Brad Smith – BBF August 2014
- Why Your Website Conversions Suck (And How to Fix It) – Brad Smith – BBF September 2014
- 3 Reasons Why Instagram Social Media Campaigns Are a Waste of Time – Brad Smith – BBF October 2014
- Why Comments for Business Blogs are Useless – Brad Smith – BBF December 2014
- 5 Simple Customer Research Tools to Improve Your Website – Brad Smith – BBF January 2015
- 3 Content Mistakes that are Killing Your Social Media Results – Brad Smith – BBF February 2015
- 3 Website Traffic Tips to 2X Your Growth – Brad Smith – BBF March 2015
- Common SEO mistakes that can hurt your business – Brad Smith – BBF June 2015
- How to cure low sales by increasing customer long-term value – Brad Smith – BBF July 2015
- 12 inbound marketing campaign shortcuts to launch in record time – Brad Smith – BBF January 2016
- 3-headline-hacks-a-cheat-sheet-to-un-sucking-your-headlines-brad-smith-bbf-september-october-2016
- 3-lazy-seo-tips-to-jumpstart-customer-acquisition-brad-smith-bbf-november-2016
Mike Southon
Entrepreneur and best-selling Business Author
Mike is a serially successful entrepreneur, business author and one of the world’s top business keynote speakers on entrepreneurship, intrapreneurship and sales. View his bio
View articles by this author:
- Welcome to Estonia – Mike Southon – BBF July 2014
- A Safe Pair of Hands – Mike Southon – BBF August 2014
- DIY Consulting – Mike Southon – BBF December 2014
- The Seven Stages of Finance – Mike Southon – BBF February 2015
- Your Growth in 2015-Seedling, Sapling and Mighty Oak – Mike Southon – BBF March 2015
Jim Schleckser
Chief Executive Officer at Inc. CEO Project
Jim specializes in the issues that fast growth firms experience in their business models, talent, processes and systems as they reach higher levels of performance. View his bio
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Dr Lynda Shaw
Neuroscientist and Chartered Psychologist
Dr Shaw PhD CPsychol PSAE, is a professional speaker, consultant, entrepreneur and author. View her bio
View articles by this author:
- Don’t ignore the introverted characters in your business they may be your goldmines – Dr Lynda Shaw – BBF December 2014
- The Psychology of Risk Management in Business – Dr Lynda Shaw – BBF January 2015
- The Psychology of Marketing – Dr Lynda Shaw – BBF February 2015Why Businesses Fail When Concentrating On The Negative – Dr Lynda Shaw – BBF April 2015
- The motivated brain – Dr Lynda Shaw – BBF May 2015
- Diaries jammed full are killing us – Dr Lynda Shaw – BBF November 2015
- The importance of neuroscience in business – Dr Lynda Shaw – BBF January 2016
- Stress – acknowledge, accept, action – Dr Lynda Shaw – BBF February 2019
Micah Solomon
Customer Service Speaker and Consultant
Micah writes on customer service, customer experience and corporate culture. View his bio
John Stanley
Conference Speaker and Retail Consultant
John is a conference speaker and retail consultant with over 20 years’ experience in 15 countries. In 2012, he was awarded the WA Small Business exporter of the Year. View his bio
View articles by this author:
- Rethinking Retail – John Stanley – BBF June 2014
- Can I Help You-One word can grow your sales – John Stanley – BBF March 2015
- The Supermarket of the Future – John Stanley – BBF September 2015
- Customer Service – Miriam’s Journey – John Stanley – BBF October 2015
- Customer Inclusion…taste it – John Stanley – BBF November 2015
- The best retail book I read in 2015 – John Stanley – BBF January 2016
Robin Schooling
Managing director/strategist with Silver Zebras LLC
Robin has 20+ years of HR leadership experience, she works with organizations to develop integrated HR and talent management strategies. View her bio
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Mike Shipulski
Director of Advanced Development
Mike strives to define best practices and tools for Product and Technology Development and embed them into company culture. View his bio
View articles by this author:
- Diabolically simple prototypes – Mike Shipulski – BBF April 2017
- If you are not learning, what are you doing – Mike Shipulski – BBF December 2018
- An environmental call-to-arms for industry – Mike Shipulski – BBF February 2019
- What’s your problem – Mike Shipulski – BBF April 2019
- The right time horizon for technology development – Mike Shipulski – BBF August 2019
- To figure out what’s next, define the system as it is now – Mike Shipulski – BBF September 2019
- Is your work meaningful – Mike Shipulski – BBF October 2019
- Four ways to run projects – Mike Shipulski – BBF November 2019
- Drive out fear for innovation to flow – Mike Shipulski – BBF December 2019
- Three rules for better decision making – Mike Shipulski – BBF December 2019
- Focus on the right work product and the rest will fall in place – Mike Shipulski – BBF January 2020
Yoram Solomon
Founder of the Innovation Culture Institute
Dr. Solomon is a passionate innovation & creativity thought leader. He was named one of the Top 40 Innovation Bloggers in 2015, 2016, and 2017. View his bio
View articles by this author:
- How to kill innovation with email, guaranteed – Yoram Solomon – BBF November 2018
- 9 diversity dimensions that increase innovation, and one reason they may not – Yoram Solomon – BBF January 2019
- How a shortage of Innovation leads to unemployment – Yoram Solomon – BBF August 2019
- How lack of innovation leads to unemployment – Yoram Solomon – BBF September 2019
- Why it’s important to be a trustworthy customer – Yoram Solomon – BBF November 2019
- Silence, white lies, and TRUST – Yoram Solomon – BBF January 2020
Kevin Stansfield
Founder and Director of ActionCOACH Solent
Kevin is a certified business coach and in addition to coaching, he has written two business books. View his bio
View articles by this author:
- How to get your message across – Kevin Stansfield – BBF Feb 2014
- Management by Engagement – Kevin Stansfield – BBF March 2014
- How to put up your prices without losing your customers – Kevin Stansfield – BBF June 2014
- Do you have an Action-Plan for success – Kevin Stansfield – BBF January 2016
- How to put up your prices without losing your customers – Kevin Stansfield – BBF April 2016
- Top Tips for Effective Networking – Kevin Stansfield – BBF March 2017
- What force stops 98% of businesses from growing – Kevin Stansfield – BBF March 2017
- 7 Steps to a Great Marketing Plan – Kevin Stansfield – BBF April 2017
- Make Social Media marketing work for your business – Kevin Stansfield – BBF June 2017
- The 5 signs that you need to improve your maketing – Kevin Stansfield – BBF January 2018
- How to make your cash flow faster – Kevin Stansfield – BBF September 2018
- The 6 keys to a winning team – Kevin Stansfield – BBF December 2018