Ric Payne, the head of Principa.net recently published the results of a research project on the business planning undertaken by accounting firms in the US, New Zealand and the UK.
As Ric says, this research project was not what you’d call a very carefully designed and controlled project one should not draw any firm conclusions from the results. However it did throw up some interesting observations from which some useful hypotheses emerge.
The questions focused on 6 issues as shown below:
- Do accounting firms invest time in planning their own business?
Most firms in the survey do have a planning process in place. Ric suspects this is probably a biased result for firms as a whole for two reasons: (1) people who are in Principa’s client and prospect database tend to be accountants who are more likely to be at the leading edge that those who are not, and (2) his guess is that people who do not have a planning disposition are less likely to respond to this type of survey than those who do.
The remaining questions are covered in the report (see below for how to access it):
- Do firms that plan, experience greater revenue growth than firms that don’t?
- Do firms that plan and involve their team grow faster than firms that don’t involve their team?
- How frequently do firms that plan monitor their plan and is there any correlation between their monitoring frequency and their revenue growth rate?
- Do firms that plan have a detailed strategic plan or is their plan simply an operating cash flow and profit plan?
- Do firms provide business planning services to their clients as a standard service?
The Survey results are included in a full report. Contact Principa at: principa.net
What SMBs Want From Their CPAs
Ric draws attention to the fact that The Sleeter Group has published its 2014 report on What SMBs Want From Their CPAs. Right up near the top of the list is business planning and strategic planning advice. The report is FREE and well worth taking a look at. In addition to the “normal” compliance work, the top 4 services desired by people who currently use a CPA are:
Business Planning – 25%
Business Strategy – 25%
Dashboard Monitoring – 21%
Business Analytics – 20%
The full What SMBs Want 2014 study is available from here .
The Sleeter Survey looked at small business owners on a variety of factors that involve CPAs, from how they prefer to communicate with their financial professional, how tech-savvy that pro is, what services their accountant provides, and why they’ve switched CPAs in the past.
Small business owners face constantly changing competition and are looking for ways to get ahead and stay there, and they expect their accountant to help them meet this challenge. When the only advice they get is reactive (rather than pro-active), clients hit the “find a new accountant” button more often than not.
If you don’t change voluntarily, you’ll be forced to change anyway
CPA Practice Adviser report that a study entitled, “The Future of Employment: How Susceptible are Jobs to Computerization?” released in September 2013 by the Oxford Martin School, suggests there’s a 94% probability that automation will result in job losses among auditors and accountants over the next two decades. Of course, the study’s conclusion assumes accountants won’t change anything about the services they provide or their business model. [See my Blog titled: How a ‘goof’ became a maths genius thanks to a blow to the head. Could your firm do with a mugging?]